Privacy Policy

We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, which include mobile games, websites, and related digital products. By using our Services, you agree to this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your username, email address, and password.
• Support Requests: Name, email, Game ID, device info, purchase history, and details related to technical issues or inquiries.
• User Content: Any content you create or share within the game, including messages, screenshots, or other materials.
• Survey Responses: Information you provide through in-game prompts or support forms.

1.2 Information We Collect Automatically

• Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
• Usage Data: Game progress, achievements, time spent playing, features used, and interaction patterns.
• Technical Data: Crash reports, performance data, and other diagnostic information to improve our services.

1.3 Information from Third Parties

We may receive information from third-party platforms (like Apple App Store, Google Play Store, or social media platforms) when you use our Services through these platforms. Refer to each platform's privacy policy for more details:

• Apple Privacy Policy: https://www.apple.com/privacy/
• Google Privacy Policy: https://policies.google.com/privacy

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services
• To personalize your gaming experience
• To process transactions and manage your account
• To provide technical support and customer service
• To send you updates about the game, new features, or important notices
• To communicate with users about updates, terms, or features
• To analyze usage patterns and improve our products
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations
• To enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services, such as cloud storage providers, analytics services, and payment processors.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

3.4 Third-Party Platforms

When you use our Services through third-party platforms (App Store, Google Play), some information may be shared with those platforms according to their terms. Please review the privacy settings and terms of those platforms.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to the processing of your personal information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app or on our website. Your continued use of the Services means you accept the updated policy.