🆘 Support & Help Center

Your game progress is automatically saved to your device and synced with your account. Make sure you're logged in to ensure your progress is backed up to our servers.

iOS: iOS 12.0 or later, iPhone 6s or newer
Android: Android 7.0 (API level 24) or higher, 2GB RAM minimum
Storage: At least 1GB free space

New fish species can be unlocked by:

• Progressing through the main story
• Completing environmental cleanup missions
• Reaching certain growth milestones
• Discovering hidden areas in the ocean

Yes! Ocean Quest can be played offline. However, certain features like leaderboards, social sharing, and cloud save synchronization require an internet connection.

To restore purchases:

1. Go to Settings in the game
2. Tap "Restore Purchases"
3. Sign in with the same Apple ID or Google account used for the original purchase

If you continue to have issues, please contact our support team with your purchase receipts.

Try these troubleshooting steps:

• Close other apps running in the background
• Restart your device
• Lower graphics settings in the game options
• Ensure you have at least 500MB free storage
• Update to the latest version of the game

Access account settings by tapping the gear icon in the main menu. From there you can:

• Change your display name
• Adjust privacy settings
• Manage notifications
• Connect/disconnect social accounts

Yes! Ocean Quest is designed to be family-friendly and educational. The game includes:

• No inappropriate content
• Educational marine life facts
• Environmental awareness themes
• Optional parental controls
• No direct communication between players